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FAQ's

شراء عبر الإنترنت

كيفية وضع النظام؟

To place an order, simply visit our website, browse our products, select the items you want, and add them to your cart. Then, proceed to the checkout page, where you can provide your shipping and payment information to complete the order.

كيف أعرف إذا تلقيت الطلب؟

You will receive a confirmation email once we have received your order.

كيف يمكنني إلغاء طلبي؟

Once your payment is processed and the confirmation email is sent, we regret to inform you that orders cannot be canceled; however, you can reach out to our dedicated customer care service at customercare@tallermarmo.com, and we will make every effort to assist you with your request.

شحن

كيف يمكنني تتبع طلبي؟

To track your order, you will receive an email confirmation of shipment that includes the tracking number, and we will send you notifications whenever there is a change in the status of your shipment to keep you updated.

كيف يمكنني جمع طلبي؟

شارك التفاصيل حول سياسات الشحن أو إرجاع العناصر أو خدمة العملاء.

ما مقدار الرسوم والضرائب التي يجب علي دفعها؟

You will not have to pay any additional duty or tax as all taxes and duties are already included in the final price displayed at checkout.

كم أدفع مقابل الشحن؟

The shipping fees vary based on your location: In the EU, the shipment is free, UK is £25. For other open countries, it's 50$. However, for Puerto Rico, Hawaii, and Alaska, the shipping fee is 120$.

قسط

ما هي طرق الدفع التي يقبلها taller marmo؟

Taller Marmo accepts a variety of payment methods through our payment provider, Shop Pay. You can make your purchase using popular options like Visa, Mastercard, American Express, as well as convenient digital wallets like Apple Pay, Google Pay, and PayPal.

متى سيتم محاسبتي؟

You will be charged based on your bank's conditions, and the payment will be automatically processed by Taller Marmo once the checkout process is complete.

Defined by a modern take on occasion wear, the brand employs clean, relaxed cuts in bold and empowering fabrics, where a focus on craftsmanship intertwines with a fun and fabulous spirit. Taller Marmo collections are exclusively made in Italy by experienced artisans.

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